Informativa sulla privacy

Privacy Policy
At Torenis Shop, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website.

Information We Collect:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • IP address and browser/device details (for analytics and security)

How We Use Your Information:

  • Process and fulfill your orders
  • Send you order and shipping confirmations
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (only with your consent)
  • Measure and improve the performance of our advertising, including ads we run on Meta platforms (Facebook and Instagram)

Advertising and Analytics Partners:
We use Meta (Facebook and Instagram) Pixel and Conversions API to understand how visitors interact with our website and to measure the effectiveness of our advertising. This may involve sharing certain information with Meta, such as your IP address, browser details, and, where applicable, hashed contact information (such as your email address or phone number), in accordance with Meta's data processing terms. You can learn more about how Meta handles this data in Meta's own Privacy Policy, and you can manage your ad preferences through your Facebook or Instagram account settings.

GDPR Compliance:
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection law. You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To request any of the above, email us at torenisshop@gmail.com.

Data Security:
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services:
We may share your data with trusted third-party providers, such as payment processors, shipping companies, and advertising/analytics partners like Meta, only for the purposes described in this policy and only to the extent necessary to provide our services.

Contact Us:
If you have any questions about this Privacy Policy or your personal data, please contact us at torenisshop@gmail.com